Claims handeling

Some general guidelines for the event of loss.

  • The first thing is to make sure people are safe. In case some people are injured, report immediately to rescue agency 112 and act according to the instructions.
  • Theft, vandalism and robbery must be reported to police 112 and act according to the instructions.
  • Try to remember or write down as much as you can remember from the accident. Registration numbers, the accident site adress, details of witness etc.
  • Do all that is reasonably possible to avoid increse of losses- cover broken window, make your immobile car visible to others and take it to safe place. If all the primary needs are done then consult your insurance broker and inform your insurance.

RS

IF insurance

Claims handling info: http://www.if.ee

Event of loss can be reported:

  • Completing claim form online
  • In case of vehicle damage contact If claims handling partners
  • Sending e-mail: kahjud@if.ee
  • If you have more questions then call 24h information line 1211, abroad +372 669 6684
  • In case of trip losses our medical SOS- international telephone is: +45 7010 5050 e-mail: sos@sos.dk

Salva insurance

Claims handling info: http://www.salva.ee/

Salva Insurance customer losses is been handeling by Salva Kahjukäsitluse OÜ. Event of loss can be reported:

  • Traffic and comprehensive insurance damageTammsaare tee 118b, 12918 Tallinnphone +372 6830 500fax +372 6830 501e-mail kahjud@salva.ee
  • Property, travel, accident etc damagePärnu mnt 16, Tallinn 10141phone +372 6800 500fax +372 6800 501e-mail salva@salva.ee

Seesam Insurance

Claims handling info: http://www.seesam.ee/ee/kahjukasitlus

Event of loss can be reported:

  • Completing damage form online
  • Calling information phones: Tallinn +272 628 1700; Tartu +372 628 1925; Pärnu +372 628 1940; Jõhvi +372 628 1980; Rakvere +372 628 1960

Gjensidige insurance

Claims handling info: http://www.gjensidige.ee/

First notification and registration of vehicle damage 24 h +372 655 5667. Gjensidige insurance partner is Roheline laine OÜ. (www.rohelinelaine.ee). More information of vehicle claims handling Mon-Fri +372 672 8914, Anu Tari or mobile +372 526 0742.

Ergo insurance

Claims handling info: http://www1.ergo.ee/gpw/eesti/web.nsf/pages/index.html

Event of loss can be reported:

  • Completing damage form online
  • With e-mail kahju@ergo.ee. You will be contacted as soon as possible.
  • Phone +372 610 6500, info will be registred and you will get guidance.
  • ERGO offices over Estonia
  • You can fill damage form in ERGO partners offices.

BTA insurance

Claims handling info: http://www.bta-kindlustus.ee/

Event of loss can be reported:

  • Completing damage form online and you will be contacted as soon as possible
  • Complete damage form and come to our offices in Jõhvi, Kuresaare, Maardu, Narva, Pärnu, Rapla, Tallinn, Tartu.
  • Call information line +372 68 68 068
  • Lõõtsa 2B, Tallinn 11415phone +372 686 8063fax +372 686 8062e-mail kahjud@bta-kindlustus.ee

PZU

Sõpruse pst 145 B-korpus, Tallinn, 13417

Claims handeling phone: 1526

Calling from abroad: +372 88 19019

info@pzu.ee

lahendus@pzu.ee